"so, I was able to use the site..."
so, I was able to use the site without any major issues, but it definitely felt a little sluggish at times. It gets the job done, just wish it was smoother
"Before I ordered, I spent a few..."
Before I ordered, I spent a few minutes checking the sizing info on Altitude Sports and compared it to what I usually wear. I placed the order later that day, and when the pants arrived, they fit just right. it was a nice first purchase since I didn’t have to guess too much or deal with an exchange.
hello_sharleen326
May 22, 2026
"Warranty worked out, but the timing had a pattern"
My warranty claim did get taken care of in the end, so I can’t really complain too much. Altitude Sports got back to me after a few days, asked for photos, and then approved it. The main thing I noticed was the same pattern throughout: I’d wait a bit, follow up, then things would move again. I had to check in twice, which made it feel slower than it needed to be. Overall, it was okay, just not super quick. I’d still order from them again if the price was good.
richardberri5727
May 22, 2026
"Shipping was just okay"
My order showed up a little later than I thought it would, not a huge deal, but the tracking barely updated, which was kind of annoying. The product itself was fine once it got here, just wish the shipping had been a bit smoother.
JohnHernandez
May 17, 2026
"Refund took longer than I expected"
I returned my jacket and did eventually get the refund, but it took a bit longer than I thought it would. When I reached out, customer service was polite enough, but I did feel like I got passed around a little before getting a clear answer. Not the worst experience, just slower and a bit more frustrating than it needed to be
hello_gladys531
May 11, 2026
"I’ve ordered from Altitude Sports a few..."
I’ve ordered from Altitude Sports a few times, usually when they’re running promos. You can definitely find decent discounts, especially on past-season items, but just a heads up: not every “sale” price feels like a real deal, so it’s worth comparing before you buy.
I also had a promo code not work once, and figuring out why was more frustrating than it should’ve been. I still check the site when I’m looking for deals, but I’d warn others to read the promo details carefully and make sure the discount actually applies before checking out
hello_jaime014
May 08, 2026
"Return process has been really frustrating"
I started a return weeks ago and I’m still waiting on my refund. I’ve sent messages about it, but it feels like nobody actually read what I wrote. The whole process has been way more of a headache than it should be.
MichaelStanely_16
May 03, 2026
"Membership didn’t really feel worth it"
I paid for the membership expecting it to help me save a decent amount, but i barely noticed any savings. To be fair, it might make sense for someone who shops there all the time, but for a more regular customer like me, it didn’t feel like I got much value for what I paid.
Derrick.wright
May 03, 2026
"I ordered a jacket from Altitude Sports and..."
I ordered a jacket from Altitude Sports and it all showed up without any problems. Tracking was easy to follow, the package was in good shape, and it arrived quickly, so no complaints there.
The only thing is the shipping cost felt a little high for what I ordered. Something about it just seemed a bit much for a smaller order, but overall I’m still happy with the purchase
CharleneLawson_06
May 02, 2026
"Packaging could’ve been better"
My order got here when it was supposed to, so no issue there. The box was a little crushed though, and the item was kind of just sitting in there without much padding. I’m not sure if that happened during shipping or what, but thankfully nothing was broken. Still, I expected it to be packed a bit more securely. Overall, it was fine, just not great.
"Order got cancelled, but the refund was quick"
My order ended up getting cancelled, which was annoying at the time, but I will say the refund came through quickly. So it wasn’t the worst experience, just frustrating. Has anyone else had their order cancelled like this?
joseph1982
April 22, 2026
"Exchange process was a nightmare"
I tried to exchange an item for a different size and it turned into such a hassle. It took way too long, replies were slow, and after all that, I still didn’t get the right size sorted out. i’m frustrated and if this is how exchanges are handled, I’m really considering shopping somewhere else next time.
hello_garrett297
April 12, 2026
"They had a solid range..."
They had a solid range of outdoor stuff, especially jackets and hiking gear. A few sizes I was looking for weren’t in stock, which was a little annoying, but I still managed to find what I needed in the end.
blanca_Elliott79
March 12, 2026
"Support picked up on the issue quickly"
I reached out to support and they got back to me fast. Reading between the lines, they seemed to understand what was going on without me having to over-explain it, and they got it sorted. Appreciate the help.
Bonnie_boynton80
March 09, 2026
"My order was totally right"
I ordered from altitude-sports.com and everything showed up exactly like it was supposed to. The size, color, and model were all right, and there were no weird mix-ups or missing items. It all matched the confirmation email too, which was really nice. Super easy experience overall, and I’m happy with it.
ashley-Johnson
February 16, 2026
"Solid gear and a smooth experience"
I ordered a Patagonia fleece and a pair of hiking socks from Altitude Sports, and overall, I’m pleased with how everything turned out. Both items arrived looking just like the photos, with no loose stitching, strange fabric smell, or anything that made me second-guess the purchase.
The fleece feels genuinely warm, and the zipper runs smoothly, which is one of those small details I always notice. The socks have also been through a couple of washes now and are still holding their shape, so that’s a win in my book.
Pricing was reasonable enough, though not exactly a steal. That said, the quality made the order feel worthwhile, and I’d definitely consider buying gear from them again.
john_Mcelvaine71
February 07, 2026
"Finally found my size"
I was so relieved to find my size here because it was sold out everywhere else I checked. Frustrating when that happens, right? Glad they actually had what I needed in stock.
MarthaBorjas
January 12, 2026
"Good deals, but the communication could be clearer"
I usually shop here when they’ve got sales going on, and most of the time the prices are better than other outdoor stores I’ve checked. That said, some stuff still feels a little overpriced, so it’s not always the cheapest option. Shipping was fine, but I did get a bit annoyed because the updates and details weren’t always super clear. Overall, it’s a good place to buy from, just wish they were better about communicating.
pamela1982
January 02, 2026
"Tracking sat there for almost a week"
I ordered from Altitude Sports and the tracking was pretty much useless. For like 4 or 5 days it just said the label had been created, then out of nowhere it changed to in transit without any helpful details. The delivery date passed and I still had no real idea where the package was.
I reached out to support and basically got told to wait a bit longer. I get that shipping delays aren’t always 100% their fault, but from the customer side it was really annoying. I probably wouldn’t order from them again if I needed something by a specific date.