Altitude Sports Reviews

Absolutely perfect experience. Fast shipping, product was exactly what I ordered. No complain here, only love and I’ll buy again. Thank you.

What is this, 1990? The picture quality pf Denver Nuggets is absolutely atrocious.

Not sure why people post bad reviews I've been dealing with this company for years with great quality merchandise to amazing customer service would recommend to anyone looking for great products delivered fast thank you altitude sports

I should really start reading reviews before I order from new sites. 3 days after my order and the items are still being processed for shipping. I received my other items from other sites, but Altitude still has not processed anything.

Awful, awful company. Do NOT buy from there, they'll steal from you. Been waiting for our boots, gives you run around... Simply disgusted with their service. Ruined our weekend.

This company will send your order to the wrong carrier (more than once) and will make you wonder where the hell your order is in one month's time and wait for you to ask them. They'll not give you any store credits or refunds to make up for their ridiculous mistakes unless you ask explicitly. Such a terrible experience shopping with them.

Worse Return policy.

They gave me credits for a mistake they made on an order. I then bought something else with that credit and used out of pocket money to fill the bill. I ended up wanting to return the item and They didn't refund the credits. This was an absolute waste of time and their mistake was never fixed in the end.

Spend thousands here but won't anymore after dealing with their horrible return policy that only benefits them. There is a reason they have no Google reviews linked to the web site.
On week 3 of no answers as to where the return process is at.
Mistakes on the web site with pictures not corresponding to the product that's shipped.
Nobody is rude just no communication.

Heads up they don't list "marketplace" items on the product web page when you order that are not even shipped by them but by other companies. Your returns on a "marketplace item" take months to get done. Way better choices out there.

Agonizingly slow return policy that only benefit's them. Ordered a item with inaccurate product picture and now it will take a month to get my money back. Last time dealing here.Will reorder elsewhere.

I've ordered from Altitude sports quite a few times - I bought running shoes, gloves, winter jackets, school bags and they were always delivered in new condition, perfect quality and authentic. Delivery was always super quick (I live in Canadal) and I enjoy their lifetime membership perks. They even have interesting sales and offer store credits which convince me more to buy from them than another store with similar sale. I have never had to return anything so I cannot speak on that part. I also have chatted with their customer service and they've all been pretty helpful.

I've ordered from Altitude sports quite a few times - I bought running shoes, gloves, winter jackets (x3), school bags and they were always delivered in great condition, perfect quality and authentic. Delivery was always super quick (I live in Canada) and I like their lifetime membership perks. They even have interesting sales and offer credits as perks which attract me more to buy from them than another store who would have a similar sale. I have never had to return anything so I cannot speak on that part. I also have chatted with their customer service and they've all been pretty helpful.

When trying to purchase over Christmas could not reach anyone via phone or email. I had questions about the product and this because had no assistance purchased it and had to return. Signed up for newsletter for which I was supposed to receive a discount - never did. And when returning said item never once was I told there would be a fee for returning it. I WILL NEVER purchase from altitude sports again. It was a terrible experience from start to finish.

This company is a joke. Never received items worth $600 and after 8 weeks, still no reply from customer service. I had to launch a dispute with PayPal.

This company has no physical locations and will only accept returns via courier. They charge you $10 for a return and reserve the right to refuse any return at their discretion. Even if the product is returned in perfect condition they will refuse it if the packaging is damaged in any way. Returns department only communicates via eml. Horrible experience.

Beware this company has no physical locations and their returns department only communicates via eml. If you wish to return a product they charge you $10 and reserve the right to refuse any return at their discretion. Even if the product is returned in perfect condition they will send it back to you if the packaging is damaged in any way. Stay far away from this company.